Aquatherm Organizational Profile

As part of our recent ISO 9001:2008 registration we put some time into revisiting our organizational profile – essentially our core competencies and mission statement.  We thought we’d open the kimono, so to speak, and share it here on our blog.

Aquatherm Industries Organizational Profile
Aquatherm defines itself as a “customer intimate” organization – focusing on delivering not what the market is asking for, but what our customers are asking for. We do not pursue one-time transactions, but cultivate long-term relationships. We specialize in satisfying unique needs, which often by virtue of our close relationships and intimate knowledge of our customers, we can satisfy.

Our core competency is the sales, marketing and manufacturing of low-temperature solar thermal collectors for use on residential and commercial swimming pools as well as other low-temperature domestic water and industrial process heating applications throughout the world. In addition, we constantly seek out new uses for our products and technologies.

Aquatherm’s goal was never to be the largest; but simply the best at what we do. If, by doing that, we in-turn became the largest at what we do, then so be it. We are committed to:

  • Maintaining our image with honesty and integrity.
  • Responding to our customers’ needs with extraordinary service.
  • Respect for individual initiative and personal growth.
  • Provide the best product value.
  • Continental operational improvement in all that we do.
  • Follow a hierarchy of responsibilities; customers first, employees second, society at large third, and shareholders fourth.

What Does It Mean to Be the Only NSF-listed Solar Pool Heater?

Q: What does all this NSF stuff mean?  How exactly does being NSF-listed benefit pool owners and the pool industry in general?

A: When Aquatherm made the decision to subject our products to rigorous safety, durability, and toxicity testing by NSF International, we did so for a few reasons:

First and foremost, peace-of-mind for the hundreds-of-thousands of pool owners and swimmers who benefit from our solar pool heating systems every day.  Our NSF-50 listing assures Aquatherm system owners that the only thing coming out of their solar pool heater is warm, comfortable water.

“NSF International helps protect consumers by certifying products and writing standards for food, water, and consumer goods. As an independent, not-for-profit organization, our ongoing public health commitment is to encourage everyone to live safer” – National Sanitation Foundation (NSF)

After public safety, comes quality.  After running our collectors and components through the gamut of testing by NSF, we are more confident than ever to say we manufacturer “the most trusted brands in solar pool heating.”  With every step of the manufacturing process performed under one roof at our 50,000 sq ft factory in Lakewood, NJ, we have total control over the quality of every last component we ship.  Even our proprietary dual-durometer EPDM couplers (no radiator hose, here) have been tested by NSF to ensure they will not rupture, burst, leak, or sustain any kind of permanent deformation.

Lastly, having the only NSF-listed solar pool heating system in the world gives our Dealers & Distributors a huge selling advantage over their competition – particularly in the commercial pool and aquatics facilities sector.  Did you know that NSF-50 is actually required for recreational water products in most of the U.S.?  With the health and safety of their swimmers being a top priority for commercial pool owners and operators, it’s easy to see why our NSF listing helps close the deal.

Q: What is the difference between NSF-50 and NSF-61?

A: Though NSF Standard 61 is commonly known as the standard for potable water applications, actual testing methodology goes no further than testing for acceptable levels of contaminants per drinking water standards. The chart below shows some of the different testing methods NSF uses to determine if a product is approved for a listing under Standards 50 and 61 (click it to view larger):

Clearly, NSF Standard 50 goes far and beyond to ensure a product is safe and durable enough for recreational and commercial swimming pool water applications.  Each of these tests ensure the collectors and fittings will not rupture, burst, leak, or sustain any kind of permanent deformation.

Aquatherm is proud to manufacture the only solar pool heating system in the world tested to and NSF standard, and we will continue to push the envelope on quality and competitive advantage as we move forward.


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